Shipping Policy
- All orders are shipped within 4 business days from the date of your order.
- Delivery times range from 2-7 business days depending on your location.
- Once your order is shipped, you will receive an email with a tracking link to monitor the status of your package.
- If you are a registered user, you can track your order anytime from the “My Account” page.
- In case a product is out of stock or any issue occurs with your order, you will be immediately informed by our customer support team.
Product Returns & Exchanges
If you wish to exchange a product due to size, color, or replace it with another item, you can submit your request within 14 days of receiving your order:
- By emailing us at info@wildandfreehc.com
- Or by submitting this form
Conditions for Returns:
- The product must be unused and in its original packaging.
- Shipping costs for returns are covered by the customer.
- Refunds are processed within 7 business days.
- The return must be made within 3 days from the approval of your return request.
Refund Policy
If you prefer a refund instead of an exchange, you must submit a withdrawal request within 14 days of receiving your order:
- By emailing us at info@wildandfreehc.com
- Or by submitting this form
- The product must be returned to us within 7 days of refund approval.
- The product must be in perfect condition, unused, and in its original packaging.
- Refunds are processed within 7 business days from the date we receive the product.
