Shipping Policy

  • All orders are shipped within 4 business days from the date of your order.
  • Delivery times range from 2-7 business days depending on your location.
  • Once your order is shipped, you will receive an email with a tracking link to monitor the status of your package.
  • If you are a registered user, you can track your order anytime from the “My Account” page.
  • In case a product is out of stock or any issue occurs with your order, you will be immediately informed by our customer support team.

Product Returns & Exchanges

If you wish to exchange a product due to size, color, or replace it with another item, you can submit your request within 14 days of receiving your order:

  • By emailing us at info@wildandfreehc.com
  • Or by submitting this form

Conditions for Returns:

  • The product must be unused and in its original packaging.
  • Shipping costs for returns are covered by the customer.
  • Refunds are processed within 7 business days.
  • The return must be made within 3 days from the approval of your return request.

Refund Policy

If you prefer a refund instead of an exchange, you must submit a withdrawal request within 14 days of receiving your order:

  • By emailing us at info@wildandfreehc.com
  • Or by submitting this form
  • The product must be returned to us within 7 days of refund approval.
  • The product must be in perfect condition, unused, and in its original packaging.
  • Refunds are processed within 7 business days from the date we receive the product.